We Are Here To Help You
Questions and Problems
Fees and Payments
Prescription Refills
Telephone Policies
Medical-Legal Cases
We Are
Here To Help You: 
We are open 9:00 am to 5:00 pm Monday-Thursday
and 9:00 am to 1:00 pm on Friday.
Patients who work during the day are occasionally
seen after 5:00 pm. Our regular office number is
answered by an answering device after hours. If
you have an emergency, please call the answering
service directly at (425)251-3982.
Questions
and Problems:
Our goal is to provide you with personalized,
quality health care. We want to make your visits
to our offices as comfortable as possible by
providing privacy and time for your examination
and consultation. Please share with us your
questions, complaints, or suggestions for how we
can improve our service.
Fees and
Payments:
We share your concerns about the costs of medical
care. Our fees have been thoughtfully worked out
to reflect fair charges for our time, materials,
and the complexity of your medical problem.
Information about our fees is available upon
request.
It is our office policy
that payment is requested at the time of service.
We will bill your primary health care insurance for you.
We expect the balance to be paid in full within 60 days.
All co-pays are due prior to initiation of services.
For your convenience, we accept personal checks,
Visa, and MasterCard.
Prescription
Refills:
All prescription drugs are potent medications.
When refills are requested, it is best that we
review your chart and write a note regarding the
refill. Please contact your pharmacy and have your
pharmacist fax or call us for your refills. Please
call us before your run out of medication. It is our
policy to re-examine patients in the office every
three months to monitor their condition, and thus
we will not refill your prescription if you have not
been seen in the office in the past three months.
Telephone
Policies:
We do not encourage attempting to solve problems
over the phone. We attempt to answer any minor
problems you may have regarding medication doses,
etc., but will not be able to provide you with
adequate medical advice over the phone without
examination. If you feel that you have a problem
that may be answered over the phone, please
explain your problem to the receptionist. We will
call you back as soon as possible, but this may
mean a delay until after our office hours if the
problem is not urgent.
Medical-Legal
Cases:
Please note that we do not work on a contingency
fee basis. We expect payment at the time of
service. If you are having problems keeping your
account current, please contact our bookkeeper to
make arrangements for monthly payments. By no
means will we extend credit to you for services
rendered.
